GB Members | Software Support

1 min. readlast update: 08.04.2026

At GB Members, we are committed to providing exceptional support to ensure a seamless experience with our software. Here’s everything you need to know about contacting our support team.

Items that have to be escalated to our Developer and submitted between Thursday to Sunday will take longer to process due to availability. Thank you for your patience and understanding. 

U.S. Holiday Hours:

  • Closed: 
    • New Year's Eve
    • New Year's Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Eve
    • Christmas Day
  • Limited Hours: 
    • Dec 23rd - Jan 3rd

Other Low Support Seasons: 

How to Reach Us:

  1. Email: northamerica@graciebarra.com – We strive to respond to all emails within one business day or less!
  2. Schedule a Call: Click here to find a time that works for you to discuss your concerns or ideas in depth.

Our support team is here to assist you with any inquiries or issues. Whether through live chat, email, or a scheduled call, we are dedicated to helping you make the most out of GB Members CRM software.

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