The Automatic Payment Receipt feature allows schools to automatically send a receipt to students every time a payment is successfully processed. This is especially helpful for families who need regular documentation for their records. Once enabled on the student’s profile, the system will email a receipt after each transaction—saving time and improving communication.
Contents:
- Enabling Automatic Payment Receipts
- Things to Remember
1. Enabling Automatic Payment Receipts
This setting is applied on a per-student basis and must be enabled manually.
Step 1: Go to the student’s profile
Step 2: Click the Edit button
Step 3: Scroll down to the Other Information section and check the box that says “Send Billing Payment Receipt”
Step 4: Click Save to apply the changes
2. Things to Remember
- This feature only works for students with active billing information.
- Receipts will only be sent for successful charges processed through the system.
Conclusion
With the Automatic Payment Receipt feature, your school can offer added convenience to students and families by ensuring they receive timely receipts for every charge. Now that you’ve learned how to enable it, you can update profiles as needed and improve your billing communication process.
FAQs
Q1: Will this send receipts for manual payments?
A1: No, automatic receipts are only sent for payments processed by the system (e.g., recurring charges or one-time online payments).
Q2: Can I enable this for all students at once?
A2: Currently, the setting must be enabled individually for each student.
Q3: What if a student isn’t receiving the emails?
A3: Double-check their email address in the system and make sure they’ve checked their spam or junk folder. Also, advise them to whitelist the school's billing email address.
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