Have you lost power or Wi-Fi? Can you not access the software but need to sign up a new member or collect lead info?
Manually Process Templates are being created, and we will be shared here and within our GB Connect Group. Stay tuned.
Currently, within GB Connect, you can find templated Waivers.
The issue of being unable to enter a new lead has been resolved.
Due to the recent update on 4.16.24, users cannot enter a new lead.
Temporary Workaround Options:
1) Go to the Services from the 3x3 Grid Menu, select waivers, select Child or Adult, then select New Lead from the drop-down.
2) Use the trial booking link and select the Contact Me option to add the lead to the system; once in the system, you can edit their profile to add additional information and save.
The templated link is https://services.gbmembers.net/gbcalendar-1.0/calendar.htm?space=usbeta. Replace usbeta at the end with your school, e.g., " Jupiter." It's the name at the start of your URL to access your CRM.
The URL produces this widget to allow a lead to book a class or submit a contact form.
Need Assistance?
For further assistance or clarifications, please contact software@graciebarra.com or chat with us directly in GB Members.
You can also schedule a 1-1 consultation: https://graciebarra.link/gbmembers-consultation.
For the latest updates and key discussions, visit our GB Members Group within GB Connect.
For non-software related inquiries about your GB School, reach out to support@graciebarra.com
Additional Training Resources: While we are still building out this Help Center, you can find additional information within this user guide to help you easily navigate the software. There are also more screen-recorded videos in this Google Drive.
Feedback and Feature Requests:
We value your feedback and suggestions. Please fill out this form if you have any feature requests or improvements. Your opinion is crucial in enhancing our services. https://graciebarra.link/crm-feature-request